Are you suspicious about buying secondhand online from a complete stranger? Are you afraid of unpleasant surprises in your sofa you bought secondhand? Does a vintage chair that has seen its time break when you sit on it for the first time? What if the furniture you bought secondhand doesn't fit into your home decor the way you thought it would, what do you do? We understand your concern. With Reuseful, you can shop secondhand with peace of mind, we'll tell you why 💭
Quality and condition-checked products
Sometimes when buying second hand, there can be doubts about whether a used sofa, chair or even a lamp is definitely intact, spotless or otherwise as described in the sales announcement. At Reuseful, our sales process includes a careful quality and condition check of every used piece of furniture and interior design product that comes to us for sale. We check every piece of used furniture that comes to us individually and carefully. We ensure that the used furniture is definitely intact, safe to use, clean or cleanable, and odorless. In addition, we record realistic information about the condition of the product in the product information, so you can be sure of the quality and honest condition of the product at the time of purchase. In addition, a condition classification is recorded in the used product according to condition, and our condition classifications are as follows:
- Very good: condition is almost new or like new or has minimal signs of wear.
- Good: the product shows minor signs of use or wear, the overall appearance is very clean.
- Moderate: The product shows some visible signs of wear or tear, but the overall appearance is clean.
Purified products
In addition to quality and condition checks, the sales process of used furniture at Reuseful also includes careful cleaning of secondhand furniture 🧽 This always includes, among other things, vacuuming textiles and possibly washing stains with a textile cleaner or other cleaning methods. So you don't have to worry that while you're lounging on your new secondhand sofa, you'll find unpleasant surprises, such as dust from last winter, cat, dog or other animal hair, or nasty stains or smells. We always mention any special mentions in detail in the product description of our online store.
For example, the sofa in the picture was cleaned with gentle Marseille soap, giving it a clean and fresh look.
14-day return policy
Did you know that in business-to-consumer transactions, the Consumer Protection Act also applies to used products? Yes, it does. This means that every second-hand furniture and interior design product in our selection has a 14-day right of return. There is no right of return in transactions between private individuals. Despite the right of return, we are very happy that our return rate is marginal. This is probably explained by the fact that we always strive to record the product information of the used product very accurately and realistically, so that the description corresponds to 100% truth and therefore there will be no disappointments. In addition, the buyer always has the opportunity to come and see the product in our warehouse in advance before making a purchase decision.
So enjoy the ease (and safety) of recycling! ♻️
Don't worry, be happy (and say yes to secondhand 😍 )